The Services We Provide

We are a Costa Rican company providing services in the areas of consultancy in performance improvement and decision making, as well as information security for over nine years

At Servinfor, We are proud to have had the opportunity to attend a large number of organizations, large and small, and our distinctive has always been the professionalism, business ethics and customization to our Clients' needs.

Consulting on Performance Improvement and Operational Excellence:

We are experts in the optimization of support processes in organizations in many industries, both commercial and nonprofit, cooperatives and government institutions. We have supported many organizations to improve their transactional, service oriented or backoffice processes. Also, We have engaged in projets to help the Client analyze a given situation in order to be able to take better decisions.

We can assist in topics such as:

  • Operational excellence in service, administrative, financial and human resources processes
  • Implementation of good practices and controls
  • Design and Implementation of shared services centers
  • Strategic and operational planning
  • Development of management tools based on best practices (Manual of jobs, policies and procedures,  etc.)
  • Review of structure and organizational design
  • Analysis of workload in non-transactional processes (lawyers, analysts, designers, accountants and other knowledge workers.)
  • Specific costs studies and cost reduction initiatives
  • Analysis of suitability and implementation for telework schemes.

The following are some of our recent brochures regarding consulting services:

 

If you want more information, please contact us at info@excelenciafinanciera.com.

 

Information Security Services:CleanRoom DS

  • Professional Data Recovery for Critical Information: We are affiliated with DriveSavers data recovery international leading laboratory, in order to provide in Costa Rica international data recovery with "door to door service" for all types of devices and all type of damages to your storage media (damage by fire, flooding, disc rupture, power surge, etc.), we can send the disk to the laboratory to be the recovered in a class 100 "clean room", completely sterile. For more information contact us at info@excelenciafinanciera.com

 

  • Fully Automated and Secure Online Backup, with European Standards: Forget about tapes, CDs or external hard drives, schedules and backup check-ups. Manage your backup in a transparent manner, with ultra-secure encryption, in the best data center in Europe, with excellent prices and the confidence that comes with the experience of operating in 19 countries. In October 2006 we were selected by our excellent service, reliability and customer focus, to begin the first operation of Backup-Connect International in Latin America! We currently have representation for Latin America and direct presence in Mexico, El Salvador, Costa Rica, Dominican Republic, Ecuador and Chile. We provide international quality support with the local warmth. Visit us at www.backup-connect.co.cr. We also have an attractive partnership program to complement your offer of services, with the support and security we can provide. You can learn about our partner program at www.respaldo-en-linea.com.

Backup-Connect