Frequently Asked Questions

Products:

Simul8

"What is the difference between  your simulation software from others in the market?"

Simul8 is the best business processes simulation that exists. One of its main strengths is that it does not require simulation or statistical expertise to start with the first models and to take advantage of its capabilities. If you have very little information about a problem, you can begin to model the process with such scant information and sophisticate the model with statistical data, business rules and other elements as they become available, until you reach higher complexity levels.

Comparable to other solutions, the difference is that other simulation programs often require the detailed statistical data since the beginning, making impractical its use for an environment of business processes.

One of the virtues of Simul8 is that you can have a model up and running in an hour or two, to test an idea in a simple and practical way. If you want to refine the model you can start sophisticating it with other information as soon as it is available.

It is common to hear that people perceives simulation as very hard to implement, due to the statistical information that is required, rules, etc.. These limitations make the design process longer and the practical usefulness of using simulation to make decisions more limited. This does not happen with Simul8.

 

Pathmaker

"I'm confused, PathMaker brings an impressive list of things to do, and at the same time I do not see how to use them?"

Pathmaker is a "Toolbox" for those who want to perform some sort of improvement in their organization. From a meeting to do brainstorming, making a planning session to deploying a Six Sigma project of high complexity, Pathmaker can provide the structure of what you have to do, provide templates to collect information and to submit it.

Also, it becomes a repository of all information associated with a specific improvement project, so it isn't disintegrated in various directories, different applications, etc.

With Pathmaker, everything needed to take care of your initiative is set up in an orderly manner, in one place, without requiring additional software tools.

 

NovoCRM

"Do you sell a system, how can this help me improve the relationship with my customers?"

NovoCRM is a very flexible program of contacts management, it allows you to manage economically the points of contact with a client, multi-user, so that Marketing, Sales, Operations, or other areas may all share the customer information, have a historical of its activity log, send campaigns, etc.

However, this does not make the client approach strategy nor the CRM (Customer Relationship Management) by itself.

CRM is more than a system, is a business strategy to address and take care of the client in a comprehensive manner through his useful life in several purchases during his time as a client with the company. NovoCRM is just a simple, economic and effective tool to support this strategy and Novo allows to implement without getting complicated with operational loading or handling of the information or with data issues.